We have a lot of experience of working with people online. Some of us started doing online therapy as early as 2005. But communicating via social media has changed a lot. There are more choices of apps and software integrated into people's social and professional lives.

Both the development of technology and the pandemic have changed how people access and offer therapy. People often have practical reasons for wanting online therapy such as mobility issues, time availability, childcare or there not being any queer therapists near where they live or work.

Online therapy was important during the pandemic. People had time to address problems that had been around for a while or they had no choice but to confront them. Many couples realised they wanted to work on changing/improving their relationship. Some people needed support with difficult feelings like anxiety or depression or disorientation. Many people felt a need to plan their lives beyond lockdown. Others wanted to deal with something they had managed to park out the way over time but they realised it needed to be spoken about.

What choice of software or apps is there?

We find people also have preferences about which platfrom to use. Most people opt for Zoom, WhatsApp, FaceTime or Telegram. You can also choose whether you feel like using the camera or just the audio. Talk with your therapist about what you prefer and what's possible.

Who do you work with online?

We find online therapy work equally well with individuals, couples and families.

When can this take place?

We are available Monday - Friday, 8am - 8pm. We will do our best to accommodate you and your schedule. There are times when we can offer appointments on Saturday mornings.

How often is the counselling?

People vary in what they want and in what they need. At The Pink Practice, we find people have a sense of when they next want to schedule an appointment so we like to be led by you on timing. It may depend what's going on for you or on your availability. Most people opt for fortnightly, three weekly, monthly and so on. We encourage space between appointments so you have time to live, reflect, try out new ideas or behaviours. There may be times when you might need more frequent appointments.

How much does it cost and how do I pay?

Individuals £90 - £150 per hour
Couples & Families £110 - £190 per hour

To decide what you should pay, in this fee scale, we ask you to decide if your income compares as low, average or high compared to other people’s income in the area or town where you live and pay accordingly on the scale. With couples, we ask you to compare your joint income to the joint incomes of other couples in your town or region, and pay accordingly on the scale.

Payment is by bank transfer at least 24 hours before appointments. We will send you those details once an appointment is in place.

How do I make an appointment?

Please email or ring us to arrange a brief chat about what you are hoping for from some counselling or psychotherapy. We can answer any questions you might have. We will think about whether and how we can help you and who would be the best therapist for you.

What is your cancellation policy?

If you need to change or cancel an appointment we require 48 hours notice. If you give us more than that there is no charge. If you give us less than 48 hours notice, we charge the fee you would have been paying whatever the reason for the cancellation.

More questions?

If you want to ask some questions or have more of a discussion, please contact us. If you want to make an appointment, we can talk briefly with you about what you might want from counselling and what we can offer.

More about how we work.....